GENERAL TERMS AND CONDITIONS

1. A session lasts 50 minutes, 80 minutes or 100 minutes.
2. All course payments must be made in advance. In the event that a quarterly, half-yearly or annual course is contracted, it will be obligatory to pay at least 15% of the cost of the selected course will be obligatory in order to be able to start it, the rest of the amount of the course being paid in different monthly or quarterly instalments as stipulated in each case.
3. If two or more family members attend group classes, both students will be granted a 5% discount according to the price set for the course that each of them decides to attend course that each of them decides to enrol in. This discount cannot be combined with other discounts.
4. Students enrolled in monthly courses may interrupt their classes by giving 15 days prior notice by e-mail to info@lariojaspanishschool.com. In this way, the student will leave the school and will not have to pay any amount for the next 15 days will not have to pay any amount for the rest of the monthly fees due until the end of the course.
5. Classes that are scheduled on local, regional or national holidays cannot be made up, as this circumstance is already taken into account by the school management when establishing the fees for each course. Consequently, no cancellations will be accepted for monthly courses during these dates.
6. As part of the course planning, classes may change teachers at any time.
7. Cancellation, postponement or interruption of a course. If the student's cancellation is received 15 days or more before the course start date, LA RIOJA SPANISH SCHOOL will refund the total cost of the programme (if payment has been made in advance) minus the registration fee. If the cancellation is received less than 15 days before the course start date, LA RIOJA SPANISH SCHOOL will not make any refund. If the cancellation concerns a course which requires a confirmation from the school for a visa, the official document of refusal from the visa authority will be required in order to obtain a refund of the advance payment (minus 200 euros of fees).
8. Cancellation or modification of a course by LA RIOJA SPANISH SCHOOL: In the event of not reaching the minimum number of students in a group, before the course starts or during the course, LA RIOJA SPANISH SCHOOL reserves the right to cancel group courses up to 6 days before the course start date or to offer a place in a smaller group or individual classes and, if necessary, the duration of the classes will be reduced to reach the amount stated in the booking. If none of the above options are available, the full course fee will be refunded. Classes are held from Monday to Friday. In the same way, class timetables may be modified to coincide with the holding of official Instituto Cervantes exams in which members of La Rioja Spanish School take part.*No cancellations will be accepted unless made in writing. For security reasons, cancellations cannot be made by telephone.
9. Students who have remained at the school during the 2023/2024 academic year will be entitled to a 20% discount on their enrolment fee for their enrolment for online courses that may be offered on our website before 31 December 2024.
10. All students who are enrolled in an Intensive Course will be entitled to the issue of a free certificate signed by
    the school's Academic Management, stating the level, dates and hours of the course taken or to be taken.
11. The School Calendar for the city of Logroño established by the Regional Ministry of Education, Culture, Sport and Youth of the Government of La Rioja for the year 2023/2024 will be taken as a reference. Youth of the Government of La Rioja for the Academic Year 2024/2025 between 30/09/2024 and 20/06/2025.
12. All observations, complaints and changes of time or group must be communicated to Reception or by writing an email to the following address to info@lariojaspanishschool.com

Signing the Application Form implies agreement and acceptance of the conditions and observations described above.